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Systems Savvy – Key to Responsible Innovation?

Systems Savvy – Key to Responsible Innovation?

Written by Michael Gizicki-Neundlinger | Reviewed by Gabriela Ayala

Created on: 16 Jun 2020 | Updated on: 16 Jun 2020

News category: "News on Living Innovation"

Terry Griffith on the ability to manage people, technology and organizations

How can companies focus on relationships between technology and organization? What kind of skills do managers need to align technological possibilities with organizational structures? Is there a window of opportunity for Responsible Innovation?


For my guest in this week's Responsible Innovation Story, Terri Griffith, successful managers and future-proof companies need to have systems savvy. Terri Griffith is Professor for Innovation & Entrepreneurship at Simon Fraser University, Vancouver. She helps managers and organizations accelerate innovation and prepare for the futures of work.

“People with systems savvy understand that technologies and organizational practices are intertwined.”

My most important insights from this interview with Terri Griffith:

  • Successful managers need to think about complex, multi-dimensional processes.
  • A systems savvy approach helps them to unravel the interlinkages and trade-offs between human, technological and organizational aspects.
  • Moreover, this bird's eye view saves resources upfront in the innovation process and helps to design digital technologies that are more inclusive.


The interview was taken prior to the outbreak of Covid-19. Therefore, social distancing measures were not implemented.


Enjoy watching the full interview at!

Click on the time stamps to watch the respective topics:

00:00 Breaking Down Organizational Boundaries

02:59 A Modern Guild System to Establish Belonging

05:08 The Plugged-In Manager

06:43 Systems Savvy is Key!

08:25 Technologies and Organizations are Intertwined

11:52 The Systems Perspective in Management

13:49 Tools for Creating Systems Savvy

15:36 A Systems Savvy Approach on Responsible ICT Innovation

18:08 Participatory AI as Future Agenda

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